You will just need a readable shipping label so that the PDA can record the deposit of your package and ensure its tracking.
You can also use Chronopost's Shop 2 Shop service, which offers to pay the postage of parcels online and have your parcel forwarded from one Pick Up point to another.
You can then come and drop off your Shop 2 Shop shipment.
The shipping label can be replaced by a relay label with the barcode received in a separate email.
For a cancellation, you will have to print and stick the part of the label with the barcode on the closed package and present the part with the date to us so that we can stamp it for you to provide proof of deposit.
2/ You come to pick up a package:
To collect parcels with or without Pick Up Pass (which only replaces your signature), you will need:
1/Your identity document (permit, passport, residence permit, identity card) to collect your package.
2/To withdraw it for another person, HIS or HER ID and YOUR ID.
3/ You come to exchange your Internet equipment or a telephone.
For the exchange of equipment from Internet or telephone providers, your package must be wrapped and in a box, because we only put a return label on the box you have prepared.
The box of equipment sent to you by your supplier cannot be opened and used to return the equipment you are returning.
NB: The Orange supplier is the only supplier where you will not need a box for the return.
The box in which your new equipment is sent is used for the return of the old one.
Withdrawals or exchanges of parcels, identity documents are MANDATORY!
Why ?
Because it secures the withdrawal of the package.
If one day your parcel is collected by a person who does not have to take it, the relay which has not checked the identity documents is responsible.
However, it is not necessary to present the following documents:
- Physical threats and various blackmails.
"I'm going to give you a bad rating on google. »
“I'm going to talk about you and your store badly and believe me everyone will know about it. »
Thank you to the 95% of customers who come to pick up packages with respect and understanding that this rule is there FOR them and not AGAINST them.
